SAGE SUPPORT

Terms of Service

Basic terms for using our website and services.

Independent service: This website is operated by an independent third-party service provider and is not affiliated with, endorsed by, or sponsored by Sage Group plc or its affiliates. Sage and Sage product names are trademarks of their respective owners.

Terms of Service

By using this website or requesting services from Independent Sage Product Support, you agree to these terms.

Independent Third-Party Service

We are an independent service provider. We are not Sage Group plc, are not affiliated with or endorsed by Sage, and do not represent ourselves as official Sage support. Sage and Sage product names are trademarks of their respective owners and are used only to identify products for which independent assistance may be requested.

Services

We provide software setup, troubleshooting, workflow, reporting, migration and related technical assistance based on the scope agreed with each client. Service availability varies by product, version and issue.

Official Products and Licensing

We do not issue Sage software licenses or subscriptions. Official products, licensing, account administration and vendor warranty services should be obtained directly from Sage or an authorized Sage partner.

Client Responsibilities

Clients are responsible for maintaining appropriate backups and for providing accurate information needed to perform agreed services. Never send passwords, payment-card data, or sensitive credentials through the public contact form.

Payments

Fees, payment schedules and deliverables are agreed before paid work begins.

Contact

For questions, contact info@support-sage.com.